May 23, 2024 Industry

The Rise of Digital Adoption Post-COVID

COVID-19 compressed a decade of digital transformation into two years. Businesses that were reluctant to adopt e-commerce, remote work infrastructure, or digital payment systems were forced to adapt overnight.

The Rise of Digital Adoption Post-COVID - What Changed Permanently

Remote work infrastructure is now a baseline expectation

E-commerce penetration accelerated 5-10 years ahead of projections

Digital health and telehealth went mainstream

Contactless payment became the norm

remote data processing - ai acceleration

What This Means For Your Business

The companies that thrive post-pandemic are those that treated digital adoption as a permanent shift rather than a temporary fix. The advent of machine learning and large/small language models as well as the ability for agentic deployment is huge if training data and hallucinations can be stabilized maybe something better than chat gpt will appear?